We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or interact with our services. By accessing our site or providing your information, you agree to the practices described in this policy. Please take a moment to read through this page carefully.
1. Information We Collect
a. Personal Information: When you create an account or place an order, we may collect certain personal information such as your name, email address, shipping address, and contact number. This information is necessary to process your orders and provide you with a seamless shopping experience.
b. Payment Information: We do not store or process any payment information on our servers. All payment transactions are securely handled by trusted third-party payment processors.
c. Automatically Collected Information: We may collect certain information automatically when you visit our website, such as your IP address, browser type, device type, and browsing behavior. This data is used to improve our website's functionality and provide a personalized user experience.
2. How We Use Your Information
a. Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.
b. Personalization: We may use the information we collect to personalize your shopping experience, recommend products, and show you relevant content.
c. Communication: With your consent, we may send you promotional emails, newsletters, and updates about our products, special offers, and events. You can opt-out of these communications at any time.
d. Improvement and Analytics: We use the automatically collected information to analyze website traffic, track user behavior, and improve our website's performance and functionality.
3. Information Sharing
a. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in processing orders, delivering products, and providing customer support. These service providers are bound by confidentiality agreements and are not allowed to use your information for any other purpose.
b. Legal Requirements: We may disclose your information if required by law, to protect our rights or the rights of others, or in response to a valid legal request.
4. Data Security
We take data security seriously and employ industry-standard measures to protect your information from unauthorized access, disclosure, or alteration. However, please note that no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and gather information about website usage. You can manage your cookie preferences through your browser settings.
6. Your Choices
a. Account Information: You can review and update your account information by logging into your Multi Brands Wholesales account.
b. Marketing Communications: You can opt-out of marketing communications by following the unsubscribe instructions provided in our emails.
c. Cookies: You can manage your cookie preferences through your browser settings.
7. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
8. Changes to this Privacy Policy
Multi Brands Wholesale Ltd reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact our customer support team.